
FAQ
OUR DIAMONDS AND JEWELRY
When you design your own ring, the shank width will vary proportionally depending on the ring's size and the size of the center stone. The approximate width listed on the product page may differ slightly. The exact width is determined during production, and your sales executive can provide this information upon request.
ORDERS
If you are interested in reserving a stone or piece of jewelry through our website, you will be required to place a 10% deposit. Within 48 hours one of our Account Executives will contact you with further instruction. Please note that the remaining balance is to be paid within 7 business days, or the item will be released and your deposit refunded. LEIBISH reserves the right to cancel any online reservation at their discretion in cases of misuse or spamming.
SHIPPING
Since most of our shipments are international, depending on where you are located customs may hold your delivery longer than anticipated. Therefore, while we can approximate within a few days on which day your shipment will be delivered, we cannot guarantee an exact date.
However, all of our shipments are sent fully insured with signature-only delivery so if it arrives when you are not home to receive it, they will try again the next business day.
PAYMENTS
In addition to SplitIt, an external financing plan,, we also offer layaway plans only on specific products according to the price of the purchase. Please contact our customer service department for more information.
About Us
LEIBISH is an online virtual brand and does not have a physical retail store.
The beauty of LEIBISH. is the ability to view our stones anywhere, at any time, in the comfort of your home or office! However, if you would like to view a stone in person, we are happy to arrange viewing of stones in various locations around the world as well as at our headquarters in Israel. Please note that service fees may apply.
Return Policy
In the event that you decide to cancel your reservation, all online deposits are fully refundable. Refunds will be completed via the original method of payment within 2 business days of the cancellation.
Affiliate Marketing Program
Yes! The company released the affiliate marketing program to the public in March 2015.