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Excellent Customer Experience from A-Z I was very hesitant when doing a high-involvement (such as jewellery/diamonds) purchase online. But Leibish & Co certainly delivered. Not only was their service (Thanks a lot Meira, Dani and Itzik) always prompt, very helpful and friendly but their product (& delivery) exceeded expectations. The entire customer experience was really good and I can only recommend them as a reliable and trustworthy business partner ! Overall a very professional experience with the personal touch needed for their business! Thanks a lot and I can only recommend them if you look for a specialist in colored diamonds.
AD
They have excellent customer service and the pictures on the wed are good and match what you are going to get. They also process and ship your item quickly. I was happy with the entire process and will be getting something else from them in the future.
Bill
I'm always a little reluctant about online purchases; but found the service and quality from Leibish to be excellent. I won't hesitate when the need arises for another purchase from them.
Robert Covella
Very nice stones and ring that was presented to me when I purchased an upgrade to my wife's existing engagement ring.
Christopher Pecchia
No matter how many questions I asked in order to make a decision I got a prompt and patient answer. When the item arrived it was just beautiful. It was a good buying experience and I have already ordered my second piece!
April Davis
The yellow diamond earrings were beautiful and of high quality. My wife is very pleased. My experience of working over the phone with Dani was very pleasant and professional. Thank you Dani.
Don Colton
Thank you! My family and I love our purchases. Dani, the Sales and Marketing Director has provided exceptional customer services.
Anne W.
very beautiful
Steven Gabriel
Excellent experience.
Wolfgang Schulze
I purchased a small emerald pendant with diamond chips for my wife who was quite happy with the gift. Working with Dani was seemless and expeditious. I am a satisfied customer.
Joseph Schutz
Beautiful and simply elegant, which is the way I like it. I will wear often and truly enjoy theses earrings.
Dorothy Myers
We had a great experience working with Dani Ganz. She was extremely helpful and kind throughout the process. She was always eager to assist, sending many photos and videos in different lighting to ensure we made the best decision possible. Dani is very reliable and always answered any questions we had in a timely manner. She was never pushy but a true pleasure to work with. We believe her many positive attributes make her a valuable asset to Leibish & Co. Thank you to Dani for making this a wonderful, memorable experience.
Gary & Christine
My experience with Leibish was absolutely wonderful from start to finish. My search for the engagement ring began where most of us search for anything these days, the Internet. I was trying to gain a better understanding of colored diamonds and the best place to purchase a rare (in my experience) fancy intense canary diamond. All of the reviews that I found online from diamond experts pointed me to Leibish as the "go to" for what I was looking to purchase. The ability to search through the many options and identify through many criteria the exact diamond I was looking for was made so simple by their website. The best service I've received in years quickly arrived with Meira Ovadia, my Leibish guide, stepped into the picture. Meira is the reason why my fiancé is so happy today! Meira helped me customize and build the most perfect ring. Through a series of many emails and phone calls she patiently assisted me through a process that can be very overwhelming. She made an overwhelming experience become an exciting one. Payment, shipment, arrival, etc. all of my expectations were met as they were set for me from day one. We will be connecting with Meira soon after the New Year to discuss the wedding band. We hope to continue the relationship with Leibish for many years to come!
Kevin O.
The process of purchasing my first diamond has been great. I appreciate all the work Meira did throughout this process
R.A
Very happy with purchase.
Happy return Buyer
I bought an orange diamond and a pink brown diamond from Leibish & couldn't be happier! The stones are exquisite, & Meira helped throughout the process and ensured that they reached me very quickly. If you're searching for loose stones, or jewelry, you can definitely put your trust in Leibish!
Janine M
I made a ring from scratch here and it came out far more beautiful than anything I could have even imagined. I came to them initially with an idea and they did the rest - sending me options for the very particular high quality stones I wanted and then working through the design with me every step of the way - sending me renderings as the design progressed. The ring I bought wasn't nearly the most expensive item they sell - in fact, probably on the lower end yet they made me feel like I was just as important a customer, no matter what I spent. Not only is the product incredible, but the value added in their service is unmatched.
Rob Silver
It has been a fantastic experience getting my wedding band with Leibish and special mention to Meira for being so prompt in replying to my endless queries via email. I chose to custom make a blue diamond wedding band, and the whole process ran through smoother than i can possibly imagine. Shipping only took 2 days to reach me even though i was located in Asia.The end product was exactly what i had in mind, and possibly more! I'm so happy i had the chance to work with Leibish and Co. and have no doubts i will be making further purchases from them!
KC Poh
Beautiful diamond and craftsmanship also well presented when it arrived and showed up when i needed it!
Richard Ball
Second purchase from Leibish. Beautiful stones. Great customer service.
Leslie S
The emerald and diamond halo earrings are just breath taking. I was not surprised with the high quality of these earrings since I've made a purchase of yellow diamonds before. I highly recommend to everyone to purchase diamonds from Leibish, everyone ...
JAYMIE
Found a lovely Fancy yellow diamond ring with side round stones compared it to a couple others on the Leibish site...called for help and Dani assisted me with questions and modelling both rings...we exchanged several emails and she gave me lots of information. The rings was beautifully engraved for our 50th anniversary and sized as well. All at no charge and free shipping. Also free 30 day return policy. The GIA certificate came the day after the ring...one day shipping via FEDEX. I highly recommend Leibish...wonderful selection in all price ranges. I have already picked out the next setting I want...lovely vintage look deco. What to put in it?????
Sandra Graham
Diamond absolutely fabulous. Service excellent.
Sonia
I am not in the US, which makes buying tricky as it has to be done sight unseen. The ring I was interested in was brought out of store, worn and photographed by Dani, and the pics sent over. She was absolutely fantastic. I got a great idea of what it actually looked like on, and ordered it. Customs was simple - once it shipped and I had a tracking number, I phoned the courier and they took the import tax etc. over the phone while the package was in transit, so there were no delays at all. I would unhesitatingly recommend Leibish and the service they give. Many thanks!
Jane
I purchased a very special gift, of a ring, for my daughter and a small gift of a pendant for myself from Lebish &Co. The two items are absolutely beautiful. Meira, my contact was a tremendous help to me and made the whole experience so special. From my first contact with the company to the delivery of my purchases the process was seamless and truly excellent. I have waited a very long time to be able to buy my daughter this special gift and Meira helped me to realise my dream. Thank you, kindest regards Angela
Angela Morrison
Great product. Great service.
ANDRES PEREZ ROCA
Leibish & Co. excedeed my expectations! The excellent craftsmanship made the diamonds looks their best & larger than life! The vivid yellowish orange diamond I bought looks so much better in person and more orange plus more! The GIA Colored Diamond Report & Leibish own appraisal for the diamond is as accurate as my own evaluation. The Leibish & Co. staff like Mali, Dani & Meira among others are very helpful in answering all my questions prior to purchase with video and pictures presentations & took the extra mile to test the fluorescence of the diamond among others. I'm already eyeing on a few natural color diamonds to purchase again from Leibish & Co. & I HIGHly recommend Leibish & Co. to investors, connoisseurs, collectors or for those who want to have the most unique & reasonably priced natural color diamonds of their wildest & deepest desires. Leibish is truly & undeniably the world's number one trusted natural color diamond dealer plus more!
Edna Elcullada Luib
My fiancee loved her ring. Excellent customer service. Mali was very helpful throughout the process. We would consider them again and definitely recommend to friends.
PJ Smit
I absolutely love my ring and anniversary band! This company is so easy to work with and the pictures are spot on. My ring and band are beautiful and look exactly like the pictures. Dani was so helpful and I really appreciate her patience. I will buy from them again..
Mary Jane Scott
Awesome customer service! I was a little concerned with shipping an engagement ring but I would highly recommend Leibish! The Ring was even better in person and arrived exactly how I was told it would. Special shout out to Dani Ganz for the help! And of course, she said yes!
Ray Williams