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An outstanding company with superior customer service!
I have been in the market for a special diamond for that special someone, but was having a hard time finding the Fancy Yellow cushion cut that I wanted to get her. I was skeptical about buying a diamond online, but tried Ebay anyway, just to see if I could at least find a yellow diamond in the carat and cut I wanted.
Fortunately for me, I found Leibish & Co., and was introduced to my sales person, Mali. In short, not only does Leibish carry some of the finest assortment of fancy colored diamonds in that you can easily see BOTH the stone and the certificate from their website, they also have the finest customer service I have experienced when shopping for jewelry, and that includes walking into a store.
I can't count how many emails Mali and I sent back and forth, and Mali was always prompt when responding. A true and honest expert that helped me find the right size at the right price, probably saving me a good thousand or two! I had to send my first selection back because it was too small, and Mali made even that easy. The 30-day return policy is perfect, and it only cost me $30 to return back to the NY store.
I would recommend this company to all those guys out there who want to find their girl that perfect stone, and have a very knowledgeable expert jeweler assist them, without the hassle and pressure usually associated with buying diamonds and jewelery. And hey, the stones are from Isreal, one of the finest nations known for quality diamonds! You can't find a better match...
Thanks Mali, and thank you Leibish & Co.! I'll be sure to send you a picture of Liz and her ring when the time comes...
San Antonio, TX
B.T., Lt US Navy
Dear Mali,
It's such a shame you can't see the smile on my face!! Very happy with the couple!! Thanx a lot once more! They're a great couple!!
Big hug for all of you.
M.
THEY ARE AMAZING!!! They are even better than I could possibly could have imagined. I will certainly be in touch soon for some more! Thanks again SO much.
Best wishes,
B.
Thanks Mali! I'm glad I found your company on ebay.
I was a little worried about buying a diamond on the internet, but you have made it a better experience than I have had at any jeweler I have actually walked into. A pleasure indeed!
B.
Regards,
L.
Best wishes,
B.
Mali,
I have received it. I went and picked it up myself to avoid any potential losses. It is absolutely stunning. The color is exactly what I had hoped it would be. The setting is beautiful.
THANK YOU FROM THE BOTTOM OF MY HEART. It will make for a special day when that day comes, and while the road was bumpy, it was definitely WELL WORTH IT.
R.
Dear Itzik,
I have just opened the parcel and I must say, the stone is beautiful, absolutely stunning!! The colour is magnificent. I am very happy with this purchase!
Also, I would like to thank you and Mali for the excellent service you provide.
I look forward to our next transaction in the not too distant future.
Thanks again,
F.
This is to inform you that I just received the shipment today (Saturday). The gem looks really nice. Thank you!
T.
S.
Dear Yossi and Mali
The set arrived today and it's just beautiful. The pink is dreamy and the baguettes perfectly sized - thank you so much! I'll send you a picture of the ring when it's ready. It was a pleasure doing business with you.
T.
Dear Mali,
I received the stone and it's absolutely fantastic ! It looks just like the picture...strong color.. so beautiful. Thank you again for your help.
Happy holidays,
M.N.
Mali,
I'm sure you got confirmation the diamond had been delivered but thought I would let you know how beautiful I think it is. When I opened it, it was a beautiful golden color. Took it out in the sun and it turned green. No matter what color it decides to be, it sparkles.
I took it to a jeweler to see about getting it set, he offered a Big discount on mounting, just so his name could go on the box. It still has to pass one more test on Christmas, but I expect it will with flying colors.
M.R.
Hi Mali,
Just wanted to let you know I received the stone, it is very nice and will make a great stone in my ring. Thanks for everything, you made so much effort to help me with this shipment.
Have a good week,
S.
Dear Ruthy and Mali,
The Fed Ex man just delivered my ring. I opened the box, held my breath, then was truly awestruck.
It’s a gorgeous ring. The 3 stones work like magic together (thank you, Mali, for your discerning eye) and, just as you said, Ruthy, the setting is really fine – it’s substantial, and beautifully crafted. The ring fits perfectly and it looks like it belongs on my hand.
It’s been a true pleasure working with you both and I want to commend you on your impeccable service, efficiency and courtesy.
Till the next stone (or stones!).
My very best,
D.
Dear Mali,
I safely received the diamond today. It is very beautiful shape and color!
Thank you very much.
Best regards,
S.
Hi Yossi,
I got the ring yesterday and it is beautiful, I love it! I think it is very unique and something I would not have been able to buy in stores in Canada.
Thanks so much,
S.
I received my .51 ct fancy light gray marquise, and I am very pleased, I am a retailer and this will work very well in a retail store. I have told my friends and associates in the business about your web site, which I found on the Israeli diamond web site.
There is no way a fellow can go wrong on a 1/2 carat fancy color with a GIA color dossier, for 1100 dollars, what a great deal.
I will definitely be buying more from your web site (I look at it every week now) and look forward to much more business with you in the future!!!
Best Regards,
C.
Have received the little heart today and am delighted. Many thanks for your advice and honest opinion on this little gem.
Best Wishes,
B.
Mali:
Package arrived late yesterday; stunning contents. The stones' colors are breathtaking! Unique! Beautiful!
Thanks for all your help.
R.E.P.
Hi Mali!
The stone arrived just a minute ago. It's sooooo nice! The colour is so pink, much better than it was in the picture! I'm very pleased. Thanks a lot.
I think I must send you a picture when it's in a ring! I just can't wait to put the ring in my finger!
Best Regards,
M.
Hi Mali,
I intended to write earlier to give some feedback on the ring I purchased earlier this year. I was very nervous purchasing such an expensive(for me) item online and called/emailed way more than I probably needed too. I am so thankful for the amazingly patient and kind people that helped me. Yossi had said that many customers find the ring even more impressive when they get it, than when they saw pictures of it on the website.
He was 100% correct. The ring is breath taking! I get comments on it almost daily and have recommended your business to everyone with glowing reviews. The only thing I regret about the purchase is not having the ring sized right away by your company because the local jewelers have not been very successful at it, though we are still trying. I just wanted to say thank you and let you know how much I appreciated the great service and the beautiful ring! I look forward to working with you again and wish you all happy holidays.
Thank you again,
AM
Hi Mali,
Just letting you know that the ring has arrived safe & sound in Australia without any Customs hassle.
I'd like to thank you once again, from the bottom of my heart (not exaggerating here).
The level of service that you've provided from the beginning until the end ... It surpasses everything I've ever experienced before.
I'll be forever grateful. Thank you.
S.V.
Customer service and Craftsmanship that surpass Expectation
My first experience with Leibish & Co was to purchase and return a diamond. I had received advise from Aviva that the diamond was probably not to my taste, but didn't heed it.
Upon receiving the stone, I found she was right. Through the transaction I learned Leibish customer service is outstanding. What could have been uncomfortable (buying and returning a 3 carat diamond internationally and over the internet) was easy and safe.
After that, I waited 2 years to purchase again. When I began shopping, Aviva remembered me. It is hard to find a higher diamond quality, selection or more competitive price, but perhaps the best part of Leibish is the customer service.
I own many diamonds and recently purchased a 1 carat fancy yellow as well as a half carat blue. Each of these was set into a ring. The custom design process was meticulous and the craftsmanship went beyond my expectations. The rings are stunning. It is the finest jewelry work I have seen outside a museum. Chavi is a skilled designer, Aviva is great to work with and Leibish & Co is trustworthy. When I want a diamond, I will go to them.
A. N.
We purchased a gorgeous yellow diamond engagement ring from Leibish. Both the finished product and customer service that we received are top notch. Aviva and Richard went above and beyond to help us design a ring of my fiancee's dreams.
We changed our minds on the diamond and setting several times during the process and they have always been accommodating and supportive of our decision and they will always give you their most honest opinions.
They even agreed to adjust the price of the ring for us because there was a sale after we purchased the ring.
When we received the ring in the mail, WOW i cant believe it looks even better in person. The diamond and setting are just so beautiful and quality is very high. I would recommend Leibish to anyone who is looking for a fancy color diamond and again,
thank you! Leibish.
K.W
Recently bought a yellow diamond engagement ring from Leibish & Co. I was a little nervous at the begging as this was the first time I bought something of this magnitude over the internet. However, their customer service representative, Aviva Spotts, made me feel very comfortable about the whole process. She gave me very honest advice and very detailed information about the stones, rings and timing.
I choose the wire transfer option. This gave me a very nice price reduction although is a more riskier alternative. I did my own research over the internet about this company and I can say they are a very reputable business.
My fiancee and I and very happy about having bought the ring from them. I got way more value for my money importing the ring through Leibish & Co compared to what I could have got through a local jeweler.
Just a tip for people buying from Canada. Even if you buy the diamond mounted in the ring you don't pay custom duties on it as there is a free trade agreement between Canada and Israel. You only pay GST / PST / HST.
J.
Australia
V.F.
I bought a lovely pendent . Customer service was great and pendent is beautiful.
I love knowing that all the stones are natural and untreated. These days being able to trust that fancy diamonds have no treatment is a wonderful thing.
Thanks for a great pendent and a wonderful experience
I am 1000% happy!!! The diamonds could not be more perfect!! The oval ones are side diamonds for a 2 carat black diamond to make a three stone ring and look great next to it. My husband gave me in Nov. for our anniversary two trapezoids to add to and upgrade my emerald cut engagement ring and the tapers will finish off that setting and fit excellently.
My husband got the trapezoids unfortunately from another dealer in Isreal, but he has your info now.
T.
This was my first time experience purchasing a diamond online. I did a lot of research and honestly I was a little bit nervous first. In the end I feel very happy about my purchase at Leibish & Co! In detail I had a great experience shopping for an engagement ring for my girl. I was looking for a yellow diamond in a halo ring setting and found the perfect ring for my budget! Now I am looking forward to hand it over to my girlfriend soon. Until then I am always happy to enjoy the wonderful sparkling when my girlfriend isn't at home ;) summary: very nice coloured diamonds with reasonable price, very nice manufactured ring settings, excellent service (Mali answered promptly and was very helpful and kind! Thanks again!), very quick delivery within two days I can definitely recommend Leibish & Co to everyone! Manuel (Vienna, Austria)