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Ashley recieved the ring and absolutely loved it. The delivery was extremely quick and the ring was more than what I expected. I will definitely recommend you to all my friends and you can definitely expect return business. If you can suggest some wedding bands that would complete her setting that would be amazing. Thanks again.
J.T.
Aviva,
Welcome back, I hope vacation and the move went well.
I want to thank you and everyone at Leibish for a magnificent ring.
My wife (and my daughters) absolutely loved it. The color, the setting, the
sparkle were all spectacular. She has not stopped staring at the ring
since I gave it to her on Sunday.
I was able to track the package with Malca Amit and the ring arrived on
Thursday with no problems at all (please thank Ari).
You made the entire process very easy and confidence-inspiring. (I
really appreciated all of the pictures along the way.) I am already
looking forward to working with you on the next gift!
Please thank everyone involved on my behalf.
Best regards,
S.L..
My fiance purchased my engagement ring (a 1.17 cushion cut fancy light yellow diamond in a solitaire pave setting) from Leibish.
I always knew I wanted something different for my engagement ring, so I went to Birks and Tiffany, which I thought would have more options than your average jewelry in Toronto. I fell in love with their yellow diamond rings, but needless to say, I was truly disappointed in their customer service and frustrated with their prices. That's when my online research began.
It took a lot of effort to convince my boyfriend (now fiance), that it was ok to spend thousands of dollars in a ring that we had actually not seen from an overseas company. However, after reading the reviews here, and watching Mr. Polnauer's CNBC interview on color diamonds, we knew Leibish was the best option for us.
I checked the Leibish website for a couple of weeks until I finally found a diamond I really liked. Right away I reserved it (I even received an email from Mr. Polnauer confirming that it was reserved!), and started emailing back and forth with Aviva, from their Customer Service Department.
We wired the funds, decided on the setting and were told it would be ready in 22 business days. I consider myself a very picky person, and I exchanged approximately 60 or so emails with Aviva. I asked every possible question about the ring, the diamond, the shipping, etc. She responded every single one of them within hours (considering there is a 7 hour time difference). Working with her was just amazing! Her responses were always accurate, cheerful and I admired all the patience she had dealing with me :)
To my surprise the ring was finished in 13 business days! Even though we had issues picking it up, Aviva always kept me informed of the situation, and found the best possible solution.
We picked it up yesterday and OMG!!!! It is truly beautiful! I had seen photos of my ring in their "sold" items section on their website, but to see it "in person" is a different story. Even my fiance was grateful for the decision that we made. He saved thousands of dollars, and got the best ring ever. I haven't seen anyone else in Toronto wearing a fancy yellow diamond ring! :)
I recommend Leibish to everyone who is looking just for the best. Their customer service is outstanding, their jewelry is perfection at its finest, their diamonds are the highest possible quality and their prices are unbelievable....trust me! I really did my research :) :)
For those of you who are interested in checking out my ring, here's the link:
http://www.leibish.com/rings-jewelry/fancy-light-yellow-9671
(Thanks Aviva and the Leibish team...honestly, you've made me the happiest bride-to-be!!!)
Best regards,
D.M.
Best,
R.
I decided I wanted a colored diamond for my engagement ring. After tons of research I found Leibish and Co on the NCDIA website.
About 2 months ago I found a diamond I loved and knew I had to have. From the first email I had about the diamond it was a simply flawless process.
Aviva was amazing she spoke with the jewelry designers to figure out which setting would be best for the stone and my finger.
I have a very small ring finger therefore it was important to have a setting that would look good on my hand. Once we picked out a setting and all the details for my ring I just had to wait for my ring to be completed. They finished ahead of the time frame originally thought and I received my ring almost a full week before I expected it.
My ring is unbelievable it is more beautiful than I imagined it would be. I will not hesitate to order my next jewelry purchase from Leibish and Co. If you’re looking for a colored diamond Leibish and Co is the only way to go
L.A.
Working with Amir and Leibish and Co was a great experience. I am happy to recommend this company to anyone, friends and family.
I did a lot of research before buying my engagement ring over the internet. I live in California and was hesitant to make such a large purchase with an over seas company.
I am happy to say that Leibish and Company is the real deal and anyone in America or anywhere else has nothing to worry about when doing business with them. They produced the most exceptional product I have ever seen. I have not seen anything that compares. My Fiancee fell in love with the 1.05ct Fancy Yellow diamond ring. It is the perfect ring for the perfect fiancee!!
Thanks Leibish and Co. for your service! If I am ever in the market for another colored diamond you will have my business.
California, USA
T.G.
Dear Chavi,
just wanted to let you know how happy I am with the setting!
The ring is gorgeous, the F-G pave' (as you recommended) looks super bright and the setting is dainty and delicate, which makes the already generous proportioned stone look even bigger.
I can't wait for my next coloured diamond purchase, hopefully this summer!
Thank you very much,
Kind Regards
M.Z.
Leibish & Co. is outstanding in it's product and quality of offering fancy diamonds and jewelry. I have now made three purchases of GIA fancy colored pink/purple diamonds in the last month. One of the beautiful diamonds, I had set into a Leibish&Co. diamond halo setting. The result was gorgeous and better than I could have hoped for. As a company, they offer first class service every step of the way. They have superior knowledge of their product, superior customer service and are very enthusiastic to earn your business. In today's world, this type of service is often difficult to find, let alone match. They offer very competitive prices and provide extra's such as free express shipping and appraisals. The website is user friendly and allows the consumer to compare diamonds side by side. I had the pleasure of dealing with Mali Wasyng- Garva on each purchase. Mali made this a rewarding experience with her wonderful customer service skills. She is a pleasure to deal with and a valuable asset to Leibish&Co. |
B.S.
Fast shipping, and I am totally happy with my purchase. I'll be back.
C.A.
Fast shipping, and I am totally happy with my purchase. I'll be back.
C.A.
From the first call I made to Leibish & Co. several months ago, throughout many subsequent e-mails and phone calls (i'm not satisfied until i've asked every possible question there is to ask) and several purchases of colored diamonds--the service, expertise and professionalism I received was, indeed, second to none.
Whether you're searching fancy diamonds for a piece of jewelry or interested in collecting loose stones, if there is a more sophisticated and trust-worthy source in the world, I would be absolutely amazed.
In my business, when someone calls me with anxiety or concerns about a particular issue and i want to let them know that its all taken care of and they're in good hands, I say: "don't worry; its 100 percent." Well, dealing with Leibish & Co for diamond purchases (from the initial contact and purchase all the way through delivery) is "100 percent."
In life, most of the times you know when you're dealing with people or organizations that know their stuff and who will have your back--those who are interested in a long-term relationship. You also tend to figure out pretty quickly those who are less than the "real deal". Leibish is the real deal. 100 percent. Simple as that
J.O.
Excellent customer service! Got a beautiful stone for a fantastic price.
Will definitely shop with them again. No problems with shipping, payment, etc. Very easy.
R.G.
Flawless customer service - I did my purchase entirely online with the guidance of a sales manager.
Highly recommended. Very honest, helpful, and patient.
Many thanks.
M.C.
I could not be happier with my purchase of a beautiful fancy yellow diamond ring. The transaction was seamless.
Most importantly customer care was superb. Aviva desreve a great recognition for this. She worked with me through the entire selection process. Always prompt and courteous.
Thank you Aviva! I definatelly recommend Leibish & Co.
Regards
M.A.
Richard,
The earrings are stunning....the size is perfect, the hearts are bigger than I thought, but I am glad, because I love this bigger size, so their actually just right in size and the color is fabulous I just received them today, the pink tone is actually my favorite color in pink and you can definitely tell their pink and not white when wearing them, the distinction is definitely noticeable unlike some pink shades I've seen from other places in earrings.
Thank you again, and Happy New Year,
D.
I'm an individual buyer from Hong Kong. I have been searching for pink diamonds on the web after seeing some nice pink diamond rings and then I found Leibish. The wide selection of choices and the price are the best among different companies for fancy color diamond. The interface in their web is user friendly with nice pictures on each stone.
I'm now purchasing the fifth diamond from Leibish !
Thanks to Mr. Fogel and the team for their expert opinion in making the diamond into ring.
Good service and good value for each diamond.
C.I.L.
I found Leibish & Co's website on the internet during my search for coloured diamonds and saw a nice stone (amongst a myriad of many beautiful coloured diamonds) which I was immediately interested in. I contacted Leibish & Co and Aviva from Leibish was and has been simply wonderful. She is responsive, personable and has been extremely helpful .
My stone arrived safely and now 6 coloured diamonds later (with my wallet much lighter), I must say that throughout this time, her advice and communication has been outstanding. I am extremely thankful that I tried Leibish & Co and they will always be my preferred site.
Immaculate, responsible, personable and prompt; qualities required when ordering from the other side of the globe. I am very happy to say that I have made new friends. :)
Singapore
A.
After conducting what I thought was a diligent amount of research on engagement rings, I decided to go with a fancy yellow diamond for my engagement ring. Based on a third party referral (from Ira at truthaboutdiamonds.com) I went to the Leibish&Co website. After searching their online inventory for a few days I found a diamond I thought fit my needs. I contacted Aviva, and she responded immediately. The customer service was impeccable. She answered all of my questions thoroughly and in a timely manner.
Living half way across the world, I had the same concerns as any potential customer; are the pictures accurate, would I get what was advertised, are they a reputable company, etc.? The quality of the customer service combined with an independent third party endorsement made me feel confident enough to go ahead with the process. Also they offer a strong 30 day money back guarantee. They will even ship the stone to NYC for an in person viewing if you prefer. Also they include an official appraisal of the diamond, you just have to ask. After I had decided on a stone, I saw another diamond that interested me. Aviva took the time to compare both diamonds side by side and gave me her honest opinion in the context of what I was looking for. And based on my prior interactions with her I could trust her opinion fully.
Let me say that I was more than impressed when I finally received the diamond. It is a fancy intense yellow oval modified brilliant. My concern was secondary to a strong blue fluorescence listed on the GIA report. Aviva assured me that the stone looked fantastic in the sunlight despite this characteristic, and actually made the diamond a superb value. I took it to my local jeweler where I plan on having a custom setting designed. They found the stone to be of high quality and exactly as advertised. They were in fact very surprised to see the GIA report list the fluorescence as strong blue. So again Aviva was honest in her portrayal of the diamond.
Based on my best assessment I believe Leibish&Co saved me $3000 or about 30% on the cost of the diamond. If you are thinking about purchasing a fancy colored diamond, I can say with confidence that Leibish&Co would be a wise choice.
S.B.
Recently bought a yellow diamond engagement ring from Leibish & Co. I was a little nervous at the begging as this was the first time I bought something of this magnitude over the internet. However, their customer service representative, Aviva Spotts, made me feel very comfortable about the whole process. She gave me very honest advice and very detailed information about the stones, rings and timing.
I choose the wire transfer option. This gave me a very nice price reduction although is a more riskier alternative. I did my own research over the internet about this company and I can say they are a very reputable business.
My fiancee and I and very happy about having bought the ring from them. I got way more value for my money importing the ring through Leibish & Co compared to what I could have got through a local jeweler.
Just a tip for people buying from Canada. Even if you buy the diamond mounted in the ring you don't pay custom duties on it as there is a free trade agreement between Canada and Israel. You only pay GST / PST / HST.
J.P.
Have to say a big thank you to Aviva and her team. They provided friendly excellent service every step of the way. The service is very personalized which made a huge difference to me, especially since it was the first time I have purchased anything from the internet.
The only surprise I got was when my solitaire fancy intense yellow diamond ring arrived, not only did it turn out better than I had hoped for, but I also saved myself roughly 15k+.
J.T.
I recently acquired a small fancy diamond from Leibish. They were extremely helpful and offer a highly professional service. I would definitely use them again.
D.C.
I'm a young professional who recently moved from Washington D.C. to San Francisco. Between the two cities and their outlining counties I had nothing but options in purchasing a diamond. From Delaware and Oregon's no sales tax to the many chains, small-to-medium sized and reputable local dealers and jewelry exchanges, the challenge was quickly made obvious that it was not about making a compulsive purchase or being steered by a commissioned sales associate. I went through six different wedding sets and two canary diamonds before securing the perfect engagement ring and wedding band for the perfect woman.
The customer service I recieved from Leibish & Co made purchasing such an invaluable item from overseas feel safe, secure and ultimately more rewarding than simply buying a diamond from just any jeweler. I would be happy and look forward to giving Leibish & Co my business again in the future.
Gentlemen: Do your research, engage in forums and look about you before settling on something you may regret in the long run. In the end the reward you receive is truly priceless.
H.A.
I found Leibish & Co's website easy to navigate: the photos, GIA certificates and comments really made it easier to select my diamond online. I also really appreciated their transparency on pricing which stands them out vs other online sites.
Their range of diamonds was without doubt one of the most extensive I have come across - and I had been searching for nearly 6 months!
I found the assistance I was given timely, responsive and extremely helpful. Indeed every effort was made to email me and give me information even during their holidays! Shipment was made as quickly as promised and I received my diamond 2 days after the payment was received. I have a beautiful, unusual diamond for my engagement ring and I would highly recommend Leibish to anyone considering buying a coloured diamond.
K.G.
My partner and I are based in the UK and we had a fantastic experience when purchasing our engagement ring via Leibish and & Co. At first we were a little unsure as to whether the site was 'genuine', but after seeing several good reviews we decided to go ahead.
We had an absolutely stunning ring made to order, and our customer adviser Aviva kept in touch with us every step of the way - I haven't received such exceptional customer service in a long time, even little emails to say how my ring was coming along, and sometimes little options about my jewellery that I hadn't considered before.
They were so thoughtful and helpful, I will now go to no other place when buying fine jewellery. It is stunning quality for an amazing price, with the best customer service. Thank you again Leibish, you are stars! :)
C.N.
My wife and I ordered a 1.01 yellow diamond and setting from Leibish and we were impressed with their service. Their customer service was excellent and very responsive.
They gave the impression that they cared about their customers. We highly recommend this company and will definitely use them in the future.
R.C.
My wife adores her fancy black diamond! You really came through with the customization of her ring. I was really impressed with the communication to create exactly what I had pictured in my mind.
Definitely will do business again in the future.
Thanks again Aviva, happy wife= happy life :)
Sincerely,
T.C.
I like most people initially had reservations on purchasing a stone via the web but I received a persuasive recommendation from another jeweler to reach out to Leibish and Co to help with my search.
Like most I had already conducted an extensive amount of research by visiting my local traditional brick and mortar vendors, wholesalers and even other jeweler websites to become as well versed as possible on fancy stones.
When I finally contacted Leibish & Co. I received an immediate response back from Mali Wasyng- Gavra (who is incredible at her job) which I found astounding since I was having issues receiving basic feedback from my local jewelers!
Over the course of a two month period Mali and I exchanged countless emails with regards to what I was looking for. Her response time to every single one of my emails and or phone calls was always within the same day even though we had a 10 hour timezone difference.
Mali was able to answer all of my questions and concerns with clear and concise answers that were 100% honest. Not once during our entire transaction did I ever feel the pressure of having to purchase a stone.
When I finally decided on the stone I was so impressed with my service that I also had them design the setting for me. I provided Mali with numerous pictures and details of what I wanted the ring to look like and she told me that this particular setting could be done within a matter of 22 business days. Well, this should have come as no surprise to me but they had the ring finished in exactly 14 days after I had wired the funds which by the way was a perfectly smooth transaction.
Mali provided me with the images of the ring and I was blown away by the attention to detail that they adhered to from the images and instructions that I had provided. They had created an identical replica.
When the ring arrived 2 days later( another smooth transaction) the pictures that she provided me via email although beautiful in their own right could not do the finished product justice. The piece is absolutely magnificent!
My fiance has had the ring on her finger for approximately 1 week and she's had almost eveyone woman and quite a few men that she's encountered both at work and in social settings comment on how incredible the ring is!
I found the service, advice, professionalism and final product of Leibish & Co to be second to none. I highly recommend them for any and all of your Fancy Color Diamond purchases. I'd like to thank the entire Leibish establishment for my grand experience and I look forward to next encounter.
R.S.
Richard, I love my bracelet, the colors are so exquisite, they change in intensity in lighting, in the sun the colors jump out but no matter what lighting the stones are beautiful, the pictures don't do the bracelet justice like you said. These colored diamonds should be expressed in poetry, I once saw a jewelry store named God's artwork, these stones are so special and rare they are Certainly one of God's gifts in nature. When I was first introduced to pink diamonds I never thought I could actually own one much less a nice collection that I have now through FancyDiamonds.net. Thank you all for making this possible for me the bracelet will be an heirloom for generations.
Sincerely,
D.K.
Regards,
R.
U.S.A.
K.N.