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I worked with Amir and Roland. They were both helpful, patient, and kind in a overwhelming situation. Great about communication, delivery, payments, etc.
JR
Customer service is impeccable; as is, their fancy diamonds. Meira was absolutely amazing to work with. Thank you so much for patiently answering my endless questions. Highly recommend Leibish to anyone looking to purchase fancy diamonds. You won't be disappointed!
B. Kinnard
I was searching for a fancy yellow diamond to make into a ring in remembrance of my father. His birthstone is diamond & yellow was his favorite color. I found a lovely FIY Pear shaped GIA certed diamond through Leibish & Co. I requested additional pictures of the diamond and they were promptly emailed to me. I was provided tracking info & the diamond arrived in less than a week. It is everything the wonderful rep described! I am absolutely thrilled with my purchase & plan on shopping with Leibish in the future. Great company!
Kathleen Wolff
Ben walk me through the steps in purchasing a very beautiful .80 yellow diamond. He help me pick out a setting. But I decided to just buy the diamond and fine a setting locally. Which I got the diamond and mounted before Christmas. And I love the ring the diamond is gorgeous. I would buy a diamond again from Ben M. Thanks
Patricia Schwab
With my 30th anniversary being celebrated this year, I knew the traditional gift was pearl, HOWEVER, the modern gift is diamond. I have wanted a yellow diamond ring for probably the last 20 years. I did the research I could locally, everything pretty much out of my reach budget wise and I wasn't impressed with the inventory. After spending a considerable amount of time looking online - deciding what I wanted and exactly how to shop for colored diamonds, there was only one choice to be made - Buy from Leibish & Co. There is full disclosure on all of their products, stones and jewelry alike. It was important to me that the stone have a GIA certification - giving me the fine details of the center stone, and the photos and videos helped me finalize my decision. I worked with Amir Fogel to make the final decision about whether to go with a stone and mounting or a ring available to purchase. He was always informative, ready to answer my questions, even getting a photograph of a woman's hand with one of the stones on it so I could gauge size and color. I ended up going with the ring. Although we had a bit of a back and forth about getting it properly sized, due to the bezel setting of the stones on the sides it was important it be done by their master jewelers. He kept in touch with me the whole time,(even through the birth of his son) and assured me of the process. When the ring was ready I even got a call from the NY office with the final shipping information. Everything about the experience from inquiring, to ordering, to sizing, to shipping was professional and of course once I received the gorgeous packaging with MY RING inside, I was over the moon. It is exactly what I hoped for and more. I would send anyone looking for the perfect colored diamond to Leibish & Co. Please don't hesitate!
Susanne Dye
I recently had a custom ring made and just received it a couple of days ago. It's absolutely amazing!! It took about 3 weeks to get made and a few days to get shipped and the good people at leibish and co helped every step of the way. I highly recommend this company for first time buyers looking for any diamond jewelry.
Steve B
At first it is easy to be skeptical of spending thousands of dollars for a product online, especially a product that you may be unfamiliar with (engagement ring). Fortunately, Yossi (I just realized he was the CEO of the company) provided the best customer service I have ever had. He answered questions,concerns, and even helped me with the price, a bit more than what was already deducted. He was able to expedite my order so my holidays plans were not spoiled. Out of curiosity I had a similar (lesser quality) ring priced at a jewlery store near me and the price was significantly more. The ring is beautiful and I am now a lifelong customer. A big thanks to Yossi and his team!
M. Warren
Ben, I received the ring! A whole day earlier than expected. I absolutely love it! It is just perfect, I was a bit nervous doing all this without seeing it first, but I am glad I went with you! Thanks again so much for all your help, I will be sure to reach out for my next order of one of your other products. Thanks again… Regards, T
T.B.
I was quite nervous on the thought of going through such a process online, but rest assure the ring was delivered and it is just PERFECT! Nothing compares to what I have seen locally and this entire process was great with communcation and assistance! I will definitely utilize Leibish & Co. in my future for all my needs. Thanks again for all your help and a special thanks to Ben, you really were a great help!
T.B.
I got my anniversary emerald ring, it looks so beautiful, I did not expect to arrived in about a week, right before my anniversary day, but I got it on time before my trip, well done ! The ring is so unique and the stone is just top quality with all the diamonds around, I got a lots of eye on it when I rise my hand in the light, I feel so happy that I found this ring in your company. My family love it and those ladies will want it from your hand made jewelry! The sales person Sandy is just good services in his customer satisfaction, thanks for his good services!
A.T.
Hi Shmulik, ring is here. I'm surprised your staff let you ship. It's so nice to look at. Many hearts must be broken and tears flowing... :-) cheers
Michel
When Leibish Polnauer showed us around his business In Tel Aviv, and we reached the photography studio, he asked me earnestly "and does your diamond look just like the pictures? Was the lighting completely honest?". Of course, it was. His delight at hearing that told me how passionate Leibish is about the value of his word. Like any great business they know their reputation is everything. That, and their friendly, expert support made the purchase of a very special diamond for my wife a thrilling and happy experience. We'll buy again.
P.H.
First of all, Aviva with Leibish & Co. was amazing and made me feel like I was buying the ring from a family friend vs. some unknown website. I had some reservations about making such a big purchase sight unseen, so I asked her to call me and she assured me that it was their goal to make me happy and if I needed to return it, that it would be no problem. She gave me easy payment options by either CC or bankwire and made a special effort to make sure the ring was resized quickly and ready to go. I literally had the ring the next day and it was way better than the picture. Oh...and Avive got me a really great deal on the ring as well! I will definitely be purchasing all of my jewelry with Leibish & Co. in the future! Thanks Aviva!
L.H.
I have never purchased a Yellow Diamond let alone something of this caliber over the internet. But the process was stress free and I am so please with my purchase. Amir was so helpful and answered all my questions.
S.O.
I found the staff at Leibish very professional and helpful. They turned the whole ring selection process into a pleasant experience for me. I highly recommend them if you are in the market for natural colored diamonds or jewelry.
N.P.
I was VERY pleased with the briolettes I received, and added them to a pair of pink sapphire earrings.
Customer service was great, and I will use this company again.
A.L.
I received my third fancy color diamond ring from Leibish, and I couldn't be happier! It is a perfect pinkish brown round diamond surrounded by a fancy light pink halo, set in 18kt rose gold, and it is wonderful. The communication and customer service (thank you Mali!) was better than expected, and the ring was shipped lightning fast. Met and exceeded all of my expectations! I am already planning my next ring!
C.R.
Loved the ring, great experience, they were very helpful and very quick for any question.
H.C.
Even though my budget was small and my indecision great, Meira helped me design the perfect ring containing a baby pink diamond. I was nervous about shopping online and asked a lot of questions. Meira answered them all - usually the same day - offered suggestions, and never lost patience. After receiving my ring, I have to say the images on the website are very accurate and the final product was exactly as described.
B.L.
I would like to thank Sandy for the wonderful experience I had in looking for the perfect stone, It was quite a journey but in the end not only do I have the most beautiful ring I have made a friend along the way. Thank you Sandy for your professionalism, knowledge, and your advice. The service from picking the stone to receiving the ring in a beautiful presentation box was truly "flawless".
D.M.
Normally we buy from our local dealers, but when it comes to colored stones they can't beat the selection offered by Leibish & Co. At first we were a bit hesitant to buy a stone online, but Sandy really helped put our worries to rest: helpful and professional from first inquiry to product in hand. Plus, the images are high-quality and convey the details of the diamonds effectively. A first rate experience - and no doubt one that will be repeated.
J.B.
Sandy was very helpful, and patient in helping me select a pink diamond. He gave me great advice and his honest opinion in helping me choose from the wide selection on the website. He was very professional throughout the entire process and the stone was beautifully packaged when it arrived at my home. I would definitely recommend Sandy as well as Leibish and Co to anybody looking to purchase a diamond online. MR.
M.R.
This was the largest purchase we have made on the Internet. After our due diligence we worked with Sandy who guided us thru the selection, design and purchase process, meeting all commitments on communications along the way. We would definitely recommend Sandy and Leibisch to friends and family.
P.H.
A brilliant company to deal with, and my purchase was beautiful, and it came so quickly, from Israel to U.K in 2 days, much appreciated and such a good price, I shall be doing more business with Leibish & Co in the near future, completely satisfied, on every aspect. Thanks once again.
M.S.
We bought a Fancy Orange Brown diamond from Leibish & Co.. All their employees where very helpful and professional. We asked lots of question as the size and color we were looking for is hard to find. Our research indicates that we paid a fair retail price for a good stone. I feel very comfortable recommending Leibish & Co. and dealing with them over the internet, email or phone.
B.M.
Leibish, their sales people, as well as jewelers, made the engagement ring of my dreams. Their attention to detail and tremendous customer service are enough to get me to buy from Leibish again. And the fact that the ring appraised for significantly more than what I paid for it also helps! :)
E.C.
Without reservations Sandy has won me as a customer from the other guys. Over the last few weeks Sandy has personally taken the time to educate me on various aspects and differences of yellow diamonds, as well as email with me multiple times with additional details regarding a beautiful set of earrings for my wife. The crowning achievement however was that I had to have these in time for my wife's birthday which was only a few days away and this item was half way across the globe which greatly concerned me. Here again, Sandy delivered!.. I’m not sure what strings he pulled, but I received them two days prior to my wife's birthday and they were magnificent. In the end my wife loved them which makes me happy, and I'm working on my next purchase. Thank you Sandy! Amazing products and customer service!
A.T.
Hunting for The Best diamond ring to match my personal specifications took time. I knew what I wanted and my top priority was a diamond with personality – one that had fire in it and performed a beautiful dance under the lights. Armed with as much knowledge as I could gain from books, websites and my own eyes, I searched for several months. It was disappointing to encounter a number of salespeople who were limited in their information and/or passion for their diamonds. Leibish & Co. had been The Best of the websites I had visited, and I had kept my eyes on a diamond that seemed a perfect match for me. When I made my first contact, Mr. Sandy Ray was the individual who was delegated to guide me through the process. He was The Best. With 35 years of experience, Mr. Ray was an expert. Sandy helped me compare my first choice with other diamonds that could be possibilities. Mr. Ray was always very responsive to my communications and kept me well-informed throughout. The ring I received…The Best! It sparkles and is continually fascinating. The first compliment I received was “that canary diamond is exquisite”! It is! Based on my experience, I unreservedly recommend Leibish & Co., the staff, and particularly Mr. Ray.
J.L.
All good, got nothing else to say of them
E.C.
Thanks to the help of Meira Ovadia and her colleagues at Leibish & Co. last year, I still smile when I say that I got my fiancée the very best yellow diamond ring I could afford. Just over a year ago, I knew very little about engagement rings and even less about fancy diamonds. I only knew that the ring needed to have a special look, with a yellow center diamond. After doing a lot of research online, it was clear to me that Leibish & Co. are the best at what they do. My next concern was dealing with a company based so far away. While communicating with a company based in my own time zone might naturally have been simpler, I must say that I was treated in a very friendly and respectful manner (as was my wallet!). From the beautiful packaging to the expert design of the ring, I remain confident that their work is of the highest quality. My fiancée is always proud to show her ring. At the end of the day, this is why I wholeheartedly recommend Leibish & Co.
G.J.