- Home
- Testimonials
Our customers write
With fancy diamond , it has a lot different set of rules.
I decided on Leibish & Co as it has published the "World of Colors".
Aviva of Lebish was customer representative that helped me. She was great. Their web chat keep losing connection . So I ended up emailing her and spoke to her on the phone before I made my selection. She is very responsive to email and helpful.
To cut the story short. I placed the ordered , wired the money and got my ring. Now since this is the first time I deal with Leibish and fancy diamond. The first thing I did after I got my ring was to get it appraised. I do that will all my colorless diamonds. So I went to a reputable GEM appraisal firm (one of the top 3 other than GIA) and the agent mentioned my GIA report is old from 2006 and should really get a newer report as it is a fancy pink diamond. I valued their second opinion.
I was quite upset. I was like what the heck I am going to do now. I emailed Aviva and told her my problem. She mentioned that she can arrange to have to diamond remove from the ring and can help with getting a new GIA report. Of course I will be responsible for the reseting of the ring and GIA report fee. I am totally okay with that . Aviva arranged to have the NY staff Jean to assist me on getting a jeweler to get the stone out and latter resetting.
Excellent customer service from Aviva and the NY staff Jean and Roland.
Look forward to buy again.
M.T.
I did some research online and I sounded like Leibish was a very reputable firm. I sent an email and later spoke with Aviva Spotts. She was very helpful and knowledgeable. She walked me through the process of selecting a stone and making a ring, which I had never done before. The whole experience was easy, smooth and most importantly, trustworthy and reliable. I received the ring right on schedule. Aviva is a remarkably responsive and friendly person who is the epitome of customer service!
I.P.
Leibish & Co provides great products in a reasonable price range. Customer service is excellent. I have purchase many diamonds and jewelries within last year and enjoyed all the products i got. Excellent company to do business with.
J.Y.
Although I was nervous about parting with this sort of money over the internet, Ari was professional and thorough. Everything has ran smoothly, and I have no complaints whatsoever.
A.N.
I spent countless hours on the web and I saw a couple of online jewelry stores that worked with pink diamonds but the prices were exorbitant and some of them didn’t even looked trustworthy! So I started thinking that maybe I wasn’t going to be able to keep my promise until I found Leibish & Co which I would later find that more than an online jewelry store is a dream factory!
And what can I say of the ring, it totally exceeded my expectations, it is stunning, it sparkles more than stars itself and it is so classy, I just want to stare at it all day long and so some of my friends! Having it in my finger makes me feel very special knowing that I am wearing something so exclusive, scarce and beautiful.
I can’t thank Amir and Leibish & Co enough for having made one of my dreams come true.
Z.V.
This is the first colored diamond I purchase and Leibish has a wide selection with competitive price, I would highly recommended.
T.N.
What more can be said but thank you!
R.T.
I was very pleased with the help and support by Aviva in the beginning. the Price, and shipping, and the quality of the stone is great.
Thanks and will do business again!
S.S.
The photos provided in their website is as accurate as can be. If I were to purchase colored diamonds again, I will definitely go back to Leibish.
T.S.
Hello Aviva
The parcel arrived about 25 minutes ago ...
They are gorgeous!
Looking online is great, but seeing them in person is the best.
Also, it was about 32 degrees here when they were delivered, so I had an immediate demonstration of the chameleon effect!
As I opened the pouches this is what the chameleon looked like: [first picture]
It immediately began to change: [second picture]
And now looks like this: [third picture]
The orangey emerald cuts look bigger than I was expecting and are just amazing and beautiful. Thank you for matching them.
It all takes my breath away!
Now ... I am impatient to use them, but I can't meet with Sam until February!
W.M.
United States
H.M.
Mali,
I wanted to let you know that I received the diamond today, and could not be more thrilled. The diamond is magnificent, and I am certain that my girlfriend (fiance to be) will be elated when she receives it.
In addition to providing a great product, I would like to commend you, and Leibish & Co. on your high level of professionalism throughout the process. I was initially apprehensive purchasing a diamond online from a foreign location, but the excellent communication from initial inquiry through final transaction and shipment left me completely reassured.
The next time I am in the market for colored diamonds, I will without question start my search with Leibish & Co.
Thank you,
TS
Just wanted to take a few minutes to say how wonderful Leibish and Company is to buy colored diamonds from. My salesperson was Meira and she really was quick to answer any inquiries I had, and always responded to any questions via e-mail. I bought 3 rings from them, all beautiful, and delivered when they said they would come. The last ring i ordered was a custom piece, and it came out more beautiful than I could ever have imagined. I enjoyed buying some new pieces from this company, and would recommend them to anyone wanting a beautiful diamond. I will definitely be doing business with them in the future. There were no problems at all dealing with diamond merchants from Israel.
A.C.
My partner and I had been looking for a yellow diamond for my engagement ring for ages. Being in Australia there really wasn't a great deal of choice so we started looking online.
Leibish & Co has such a great range of stones and I fell in love with a 1.11ct Fancy light yellow cushion cut. I don't know if they cut their own stones but this wasn't like any other cushion cut I had seen. There was virtually no dark spots and my only concern was that it had a strong blue fluorescence. I asked Meira (our contact at the company) if she could take a video in sunlight to show how the fluorescence would affect the diamond.
As the diamond was located in their New York office at the time we had to wait for it to be sent to the offices in Israel but Meira kept us up to date so we weren't left hanging wondering what was happening.
Once we saw the video we transferred the money by international wire, which was a little nerve wracking, but it all went smoothly and less than a week later we received the diamond.
All in all a great experience and the diamond is even more beautiful in person than it was in the video.
We will definitely do business with Leibish & Co again.
C.C.
Leibish & Co. is a wonderful site offering an extensive inventory of colored diamonds and jewelry. I just made my first purchase from Leibish a few days ago, and I have already received my very first fancy yellow diamond, and it's exactly as pictured. It's perfect! I was helped by, and corresponded with Aviva, whose customer service is just outstanding. The whole transaction was smooth from start to finish.
J.G.
I ordered a fancy yellow Emerald cut stone set in a pricess cut diamond band. I was delighted when I saw the ring as was concerned about making such a large purchase before seeing the item. I had nothing to worry about!
Absolutely exemplarary service. Patient honest clear advise provided about diamonds. Always prompt with email replies. Listened to my requests regarding ring style, setting and perfect size!
F.I.
I have bought two times this year and the service is very nice. Always response email quick. I picked items from your overseas office and everything is smoothly. But most important, the stone is so beautiful just as what I imagined..
X.Z.
I have been researching yellow diamonds for years. There are few diamond specialists I have encountered who seemed to really know much about colored diamonds. When I finally was ready to make a purchase, I looked beyond retailers to online possibilities. It is there that I found Lebish & Co. They offered pictures as well as GIA details and dimensions of all of their inventory. When I read a description of the company, it became clear that they really understood and had a passion for colored diamonds. I emailed with some questions and was given expert detailed advice and then made my purchase. (By the way, before this, I had made a purchase from a major online diamond company and returned the stone. It was not at all as described and they never offered pictures) I could not be happier with the purchase. It is being made into a ring and my local jeweler is also more than impressed with the stone. Thanks, Ari!
D.S.
I am the proud owner of a beautiful champagne diamond! Since it arrived three days ago, I can hardly take my eyes off it.
Over the past 6 years I have purchased five diamonds from Leibish and Co. My husband and I purchased two stones from them 6 years ago when we had new wedding rings made. Unfortunately, I lost the diamond out of my ring four years later when it was damaged in a fall. I was heartbroken, but after a few months (and insurance paperwork) we decided to purchase a replacement diamond. We looked into buying a clear diamond from a local jeweler, but clear stones just look plain to me now. I am completely taken with the depth and character of a colored diamond. I love the way the color lightens and darkens with every change of light throughout the day.
We had such a good experience with our first purchase, we decided to go through Leibish and Co. for the new stone as well. Amir has spent countless hours replying to inquiries about this diamond or that diamond over the past two years. He is prompt and helpful with additional information each time. I love being able to glance through the website once a week or so to see if the perfect diamond has become available. Each diamond is listed with a wealth of information, high quality photographs and I can use the website to compare possibilities side by side. A few months ago I purchased a round diamond because I loved the color - and the price - but didn't have it set in my ring, because I just wasn't sure I wanted a round stone. I decided to continue looking and last week I came across a radiant cut stone that was just what I had been waiting for! (It was one of a matched pair) I contacted Amir and he sent me all the information I needed to easily return the round stone to their New York office and complete a wire transfer for the difference in price. Now I have a beautiful brushed nickel colored diamond for my ring (and a matching one for, oh, maybe a pendant? I'm one lucky girl.) I would recommend purchasing a diamond through Leibish and Co. to any of my friends. It was a bit unnerving sending a wire transfer that first time, but all my communications and purchases have been friendly, professional and timely. I will miss the diamond shopping from here forward, it is a bit addicting, but... we do have a 25th wedding anniversary coming up.
M.F.
Absolutely love Leibish and co! I did my research prior to purchasing the engagement ring for my future wife. I was in the market for a yellow diamond and all fingers pointed to Leibish. From the first email they were prompt and professional with their response. (Even though they were on holiday). The first diamond I purchased was beautiful however I was looking for something a little bigger. When I told them they immediately sent me a few other options within my price range and let me return the stone with no hassle whatsoever. (They have a 30 day no questions asked return policy) Jean Biggle in the NY office was so helpful, professional, kind and courteous. Needless to say, I found the stone I was looking for and all ended well. I would totally suggest them for anyone in the market. Good customer service is not easy to find and they do it right!
J.Z.
I've recently had Leibish and Co create a fancy yellow diamond ring for me. It turned out beautifully, The yellow diamond they helped me pick out sparkles better than my own white diamond. Leibish and Co is phenomenal. Their customer service is the best I've seen. Working with Ari and Mali was great from start to finish. They kept in contact with me via e-mail and I never was wondering about what was happening. If I'm ever in the market again for a FCD, I wouldn't hesitate to use them again. Thank You Leibish and Co
S.P.
Always will do more business.
D.T.
From start to finish, working with Amir and Leibish was an enjoyable experience. He answered all my questions in a timely manner and helped me pick out a beautiful diamond within my specifications and budget. Leibish has the best selection when it comes to colored diamonds and their quality is excellent. I had a ring custom designed, and their work with settings is also excellent quality. Would definitely buy from them again!
M.A.
Well where to start!
In March of 2013 I started looking for a ring for my now Fiancée in my city, Calgary Alberta. As I looked around I was finding more and more that SI stones were the most common at an exuberant price. I had looked at approx 25 different rings which to the end of none of which were the least bit exciting!
A few months past when I started looking online. At first I was extremely hesitant due to not only the price but I like to see what I'm actually purchasing before hand to make a valid purchase. I looked and passed through about 300 Fancy Yellow, Fancy Intense Yellow, and Fancy Light Yellow stones in Cushion and radiant cuts. My price was set at about 7k with possibly a bit of room to flex for the right stone. Mean while, I had also been looking at a few stones at custom jewelers in Calgary. All the ones in Calgary had to be brought in or I had to view the certificates (some not GIA) and was only allowed to bring in 1 at a time to view. I was getting a little bit nervous about being able to find the right one in time for my date of Sept 1.
I continued contacting 4 jewlers in particular from online, 2 of which were in NY and 2 which were in California. 2 of the shops specifically said that I was not allowed to come view the stone before I bought, and the other 2 said no problem absolutely come in if I desired to. The flight from Calgary to NY is 5-6 hours depending on layovers. After 3 months of talking with Ari at Leibish and Co he had reassured me time and time again about their high standards as well as the catering to the customer. Being pretty picky in what I wanted I had numerous phone and email coversations with Ari about numerous types of stones. He explained to me the process of wiring as well as paying cash and the slight price difference in both methods of payment.
By Mid July I had narrowed down my search to 4 stones. I had asked Ari if he could ship them to the NY office so I could view them and without a question he said absolutely. I thought it might be a problem because I could t fly to NY until August 8 but he told me not to worry that they will be waiting for my arrival. He asked if I could put a 10% deposit down to hold the stones and that it would be put towards the purchase which I was fine with.
August 8 I made the trip from Calgary to NY to take home 1 of the 4 stones!!
What a trip! I was in NY for less then 16 hours. My flight was delayed inToronto so I called the NY office to confirm that if I was later then 530pm that they would still be in the office for me and again with no hesitation they said they will be waiting. When I arrived at Leibish and Co office I was greeted with friendly staff. I viewed the 4 stones with a loop and after about 30 minutes I found it! A beautiful 1.29 VS1 FIY cusion cut. It's a stunning stone at a great price even after 2 days off work and the flight down there. Thank You again to Ari and the sales staff at Leibish and Co. I would not blink an eye to recommend or purchase another stone from Leibish. They were great to deal with as well as have great products. As soon as you read this, your decision has been made, CALL LEIBISH AND CO if you are wanting to buy a Fancy Stone!!!!
Regards,
P.S. She said yes on September 1, 2013
L.C.
The diamond is so nice, and the staff keep in touch with me and saves me some money and time. I will buy diamonds again from this company.
Y.Z.
I was extremely impressed by the responsiveness and support that I received from Leibish & Co. Spending that much money online without having the product to touch is a bit nerve-racking but I'm so glad that I did. They stayed in constant communication and made sure that I had a good experience. The product was as good if not better than described.
I highly recommend purchasing from Leibish & Co.
S.P.
From the color and quality of the stone and the setting, to the customer service, and even right down to the packaging it arrived in, everything was absolute perfection!! I cannot rate Leibish & Co. high enough!! Aviva did an outstanding job helping me pick the perfect ring. She got to know me through email conversation and in the end, helped me pick the absolute perfect ring!! When it arrived it was even more beautiful than I had imagined and something I would have seen in only the finest store windows of South Coast Plaza and Rodeo Drive. I am still in awe that I now can wear something that I have always stood on the other side of the window and dreamed of having. I will forever be a customer of Leibish & Co.
D.T.
I bought three diamonds on summer sale. This is the first time for me to buy jewelries online, so I was a little nervous. But Mali was wonderful to work with. She responded to my email quickly and she was very helpful. Now I get three diamonds, they're all very nice! I can't wait to buy next precious diamonds from Leibish & Co again!!
M.A.
From beginning to end, I received excellent support. Meira was knowledgeable, personable and addressed all my questions and queries very promptly. Trustworthy company in my experience.
K.P.
The pink diamond has arrived to Japan sooner than I expected.
I love it!
Thank you!!
Y.M.