- Home
- Testimonials
Our customers write
I contacted Leibish to have a custom yellow diamond engagement ring made. They assigned me a single point of contact (Meira), which was fantastic, rather than the larger companies that queue you into a customer service pool. Meira was tremendous! I gave her a general idea of what I was looking for and she started by sending over examples of past rings they had made. I picked a general design and then sent her additional changes. She was able to provide me a 3D rendering in various angles of the ring, which made me much more comfortable in understanding what the final product would look like. She sent various stone options to choose from based on my budget. The ring took only two weeks to craft and arrived at my office. Although the stone I chose was beautiful, I decided I wanted a deeper yellow stone. She was incredibly accommodating and immediately instructed me to send the ring to her New York office. We then 'shopped' for more stones and I chose a few that I liked. She sent them to her NY office so that I could see them in person. I also had a last minute resizing as I misjudged my finance's ring size. They were able to turn around the new stone and the resizing in a couple days in time for my surprise engagement. I could not have asked for a better experience. I spent a fair amount of time looking and talking to other companies and I can confidently say that if I had not chosen to go with Leibish I would have never been able to see my vision for her ring come to fruition.
M.S.
I received the ring yesterday ah ah ah it is so gorgeous. I like it so much. Thank you very much for your help during my selection and work with your jewelry designer to make my ring very unique Please send my big thank to the designer and tell her she did an awesome job. Let me tell you story. My husband was so skeptical and worried some about this big purchase on line especially when he went to a bank to request the wire Even the bank asked him did he know this business? He said no bút "my wife wanted a ring there so asked me to do so". Now his worry sounds funny bút it was not before i got the ring. He saw the ring and he read your return policy he is very happy i make the right decision. Your prompt response & willing to go extra miles to help me with all questions i had, it makes me to trust your on line business it real. Thank you for being an excellent customer service.
D.N.
The descriptions on the website are clear, thorough and accurate. I had an item custom made, and the account executive answered all of my questions and provided multiple pictures of the item for my review. This was a smooth process, and I am very satisfied with the product and the level of service.
E.M.
After looking at pink diamonds online for a couple of years, and researching vendors, I finally purchased a lovely small pink diamond from Leibish to celebrate my anniversary and birthday. I had the stone set in a lovely setting, which was customized to compliment my diamond. It is very delicate and beautiful and really highlights the diamond. Customer service was excellent during the selection of the stone and setting, and it couldn't be happier with the final product.
S.W.
Highly recommended. I didn't have a clue where to find a fancy diamond, with nothing available locally and much of what I could find being artificially coloured. Leibish was mentioned on some internet forums, but I was initially nervous of making such a big purchase online from a company half way across the world, so I did some (quite a lot of) research and they appeared to be legit. Plus their website was very helpful in providing information on fancy diamonds, and the selection and prices looked good. I contacted them (on a day when they were closed) and got a reply straight away to set up a call. From then on there was no hard sell, they were very helpful (Jason R), quick to respond etc. Once I had found something I was interested in they reserved it for me for a few days so I could think about it, and I decided to go ahead. I had the diamond set in a ring; it took less than three weeks for it to be ready, and it was shipped and immediately and received in less than a month from when I ordered - quicker than it would have been had I had it set at a local jewellers. The diamond is amazing – will make my wife's c. 1 ct "normal" engagement ring look dull.
J.W.
i think leibish company is One of best natural diamond company in world.I am pleased of my purchase .Variation extremely high diamond. and very very good support. I wish you all the best
V.A.
I just bought a diamond online from Leibish everything was first class, simply, "They are the Best"
J.S.
Working with Leibish was a great experience from start to finish. The ring was delivered within the promised time period and was even more beautiful in person. Most importantly, my fiancee was ecstatic when she saw it. On top of all this, the customer service was outstanding. I received regular updates directly from my two reps who were both available to answer any questions I had. I would not hesitate to recommend Leibish to anyone.
E.G.
I have bought several diamonds from Leibish over the Years. There are a few stones that I returned without any problem, and I have always raved about Leibish to anyone who will listen. :)
L.H.
I was impressed by the level of service, the fast and friendly communication and the willingness to find a great solution for the client. The diamonds are high quality and the shipment is fast and effective. What I liked most was the genuine friendliness that framed the business transactions. Highly recommended.
M.M.
I fell in love with a little precious stone that I found by internet,(a black diamond) and since it is very rare and difficult to find in common markets, I bought it through Leibish. I received it, and I feel completely satisfied.
L.N.
I am extremely impressed with the professional and friendly service as well as the fantastic diamond.
J.L.
My experience with Leibish & Co was perfect. The whole process of choosing a one of a kind colored diamond and having a ring made was personal and the service was the best I have experienced anywhere. Jason went the extra mile with every detail and was able to make dealing with our time difference as though it did not exist. The end result could not be better in both cost and quality. I will always refer friends, family and clients to Leibish and Co.
M.M.
I am delighted with my diamond, a really exceptional gem, the colour is stunning. In candlelight the stone comes alive and is quite magical. The service and help given was beyond all expectations and is quite simply exemplary. Many thanks.
C.D.
She loved it! Her only words were incredible and stunning! Thanks again. It was nicer than the picture shows. Best wishes and keep you and your family safe.
C.B.
I worked with Ari Forman at Leibish to purchase a beautiful rectangular cut yellow diamond for my wife's birthday. Ari was very knowledgeable and informative and quick to respond to my many questions via email. After the purchase was complete, the diamond was in my hands in about 3 days. The transaction was quick and simple and the shipment was faster than expected. Thank you Ari for a seemless experience.
B.S.
I was initially a little hesitant to buy a colored diamond without seeing it. I was convinced by the kindness, competence and availability of my party that was able to respond promptly to all my questions. The result was a spectacular ring, beyond my expectations. A special thanks to Meira, without which it would not have been possible. Very fast shipment without problems. I recommend everyone to try it at least once
A.M.
I was very pleased with the professional and exceptionally friendly service I received from Meira at Leibish. She was very prompt in replying to my many questions and in no way pressured me into making a quick decision on my purchase. On the contrary, Meira was very much for making sure I was making the right decision on my purchase of a yellow diamond and through the course of changing the diamond selection several times I ultimately purchased a beautiful yellow diamond. After which I discussed the relevant design with Meira and the diamond was beautifully set in a complimentary setting which looks stunning. I was somewhat hesitant about buying on line but my dealings with Meira made it as personnel as if I were dealing with someone face to face. Added to the fact that there is first hand knowledge to hand and they have quality diamonds I was very satisfied with my purchase and would be looking at using this company again in the future.
S.B.
Leibish makes purchasing an FCD an easy and enjoyable experience. Their customer service and return policy is great. Aviva has been a pleasure to work with. I've made several purchases and a few returns with no problem.
R.R.
Working with Amir and his team at Leibish is a delight. From start to finish they pay attention to every detail, each request. And then when the final product arrives it is a little piece of happiness to wear. They are lovely!
K.S.
I recently purchased a fancy intense diamond ring from Leibish and my experience was amazing. Their selection of stones is second to none. Payment was easy and there was always someone there to answer my questions if I had concerns. I recommend Leibish to anyone looking for a fancy colored diamond.
I.A.
I have seen the adverts and always loved colored diamonds, the selection that Leibish & Co has is truly amazing, I was not aware that they do custom work and told them exactly what I wanted and there creation came out stunning, I am truly grateful to Aviva my sales associate and her company for everything that you guys did, I promise I will be back soon to get matching pendant and earrings all I can say is you guys ROCK..............
L.S.
This journey has indeed been worthwhile. I, like many people, are very hesitant when shopping online, especially with something so unique and valuable. I am a Sales expert for over two decades now and very successful because of two words- CUSTOMER SERVICE! From the beginning, Meira Ovadia, has been a delight and a pleasure dealing with, from all levels from product knowledge to ensuring all was taken care with my purchases. She gave me the comfort and TRUST needed to proceed to obtaining such a fine diamond. It is with most certainty that my future fiance/wife will be blown away with her engagement ring. Leibish & Co. hold on to Meira. She alone is as valuable as the gems you sell every day to your consumers! THANK YOU Meira!
R.F.
Buying a diamond for an engagement ring can be an intimidating experience but Jason was super helpful - answering all of our questions, sending extra pictures, and offering his advice when we narrowed down the choices at the end. The experience couldn't have been better for us and we love the yellow diamond we ended up purchasing. Shipment was quick and easy and the package it arrived it was as high end as the rest of the experience. We'd recommend Leibish&Co;. to everyone looking for a colored diamond.
T.M.
This was the best online service I have ever received. I was bit nervous about buying an expensive item online but there was absolutely no dramas. Timely emails right till time of delivery alleviating any concern I had.
P.B.
The service I received from Jason at Leibish was second to none. The diamond necklace turned up today as agreed and is beautiful.
G.B.H.
Amazing service from Ari Forman at Leibish. I contacted the company through the website (which has a very large selection of diamonds - loose and already set, is well organized and was easy to use) and worked with Ari mostly by email. Made the payment to their bank account and received my items. After closely reviewing one of the items, i needed to return it (because it was not the right size) and this was a quick transaction as well. Their prices were also very good and provide great value for money. I was hesitant to buy diamonds online, but dealing with Ari and Leibish was very smooth. Thanks for a beauitful necklace. I really really wish I had found Leibish earlier .... they now have a customer for life!!
S.N.
The service provided has been perfect, easy contact, fast reply, The Picture are really well made, I bought two stones and I have not been disappointed. I strongly recommend this firm for your purchase.
R.D.
There are many diamondtaires out there who proclaim they are the best ones for gem purchases and prices. In my humble opinion my experiences have shown me differently. As a collector, I have dealt with quite a few of these people internationally, out of courtesy I won't mention who these institutions are, however I will say this. Of all these fine people, the one that strikes me the most and has to be at the top of my list is definitely "Leibish & Co." The service I have received from them in this past year, and the diamonds I have purchased, to say is EXCELLENT, is an understatement. When It comes to price, quality, service and just overall courtesy and attention I would highly recommend Leibish & Co. they are definitely the best in the business for me, and I may add, I will be loyal to them and will continue to do business with them for many years to come. In case you may not be aware, Mr Leibish has been in business in this company with his whole family since 1979. He is highly respected and revered in the diamond world, and because they are so prominent and do such a high volume business, you can understand why their prices and quality are next to none.......and their sales staff ? Only the best. I would like to give a mention of notice for Amir Fogil , one of the best salesmen in the business that I have ever dealt with, it's always a pleasure doing business with people who care and always put your best interests ahead of theirs. In closing, I am SOLD on Leibsh & Co. and I think that other consumers out there should be taking advantage of this fine institution as I have and will continue to do so. By the way, they have offices in Israel, Hong Kong, and New York and probably a few more places that I'm not aware of....in any case..........a BIG Thank you for Leibish & Co. you are the best ! Kind Regards, P. D....Alberta CANADA.
P.D.
I was hesitant to make such a large jewelry purchase via the internet, but I was pleasantly surprised when I received the ring in the mail. Leibish & Co's customer service is top notch and they were able to manufacture my custom ring in less than three weeks. Their pricing is very competitive as well. They were also able to customize the halo of the ring into a pear shape and add mill-grain without a hitch. The canary diamond is absolutely stunning and I received the GIA certificate as promised. Ask for sales person Meira Ovadia if you are looking to make a purchase. She will definitely take care of you!
D.A.